From the Field: What Happens When You Start Bridging Silos?
“From the Field” is a series of interviews in which water utility operators share their insights and experiences on varied topics.
Hearing from peers in other water utilities is one of the best ways to get new ideas and gain more understanding about issues and trends. In this series of occasional articles, we ask several water professionals to share their thoughts on a particular topic.
This article focuses on how three utilities are breaking down the traditional barriers between different teams and departments in their organization, and the benefits they are seeing from this.